General Questions
Where are you located?
We’re based in Lahore, Pakistan.
Do you offer delivery services?
Yes, we ship in Lahore only. Please check our shipping policy for more details.
How can I contact you?
You can contact us via email at [naturestouchpk@gmail.com], phone at [+92-345-0052955], or through our website’s contact form.
Product Questions
How do I care for my indoor plant?
We provide detailed care instructions with each plant. Additionally, you can find general care tips on our blog or by contacting our customer support.
What if my plant arrives damaged?
If your plant arrives damaged, please contact us immediately with photos of the damage. We’ll work to resolve the issue promptly.
Ordering and Payment
How can I pay for my order?
We accept various payment methods, including (List of Payment Methods, e.g., credit card, debit card, online banking).
Is my order secure?
Yes, we use secure payment gateways to protect your personal and financial information.
What is your return policy?
Yes, we do offer 10 Days Return Policy. Please refer to our return policy page for detailed information on returns and refunds.
